HY Baji Privacy Policy – Your Data, Protected

1. Introduction

This Privacy Policy explains how HY Baji ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who use the hy baji website and services. It applies to all users, including those accessing the platform from Bangladesh.

By registering an account on hy baji, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the platform.

We are committed to handling your data responsibly. We only collect what we actually need, we store it securely, and we never use it in ways that aren't described in this policy. If you have any questions at any point, our support team is available 24/7.

2. Data We Collect

HY Baji collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties where necessary for verification or payment processing.

Here is a breakdown of the types of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3. How We Use Your Data

HY Baji uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. Here is how we use the data we collect:

• To create and manage your hy baji account and verify your identity.
• To process deposits, withdrawals, and other financial transactions securely.
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) legal requirements.
• To detect and prevent fraud, cheating, and other prohibited activities on the platform.
• To provide customer support and respond to your queries or complaints.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send you promotional offers and bonuses — but only if you have opted in to marketing communications.
• To analyse how the platform is used so we can improve the experience for all players.
• To enforce our Terms and Conditions and other platform policies.

4. Data Sharing

HY Baji does not sell your personal data to any third party. We only share your data in the following limited circumstances:

• Payment Processors: We share financial data with payment providers such as bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and security standards.
• Game Providers: When you play games on hy baji, limited technical data (such as your player ID and game session data) is shared with the relevant game provider to operate the game correctly.
• Identity Verification Services: We may share identity documents with third-party KYC verification providers to confirm your identity as required by law.
• Legal Authorities: We may be required to share your data with law enforcement, regulatory bodies, or other government authorities if required by law or in response to a valid legal request.
• Fraud Prevention: We may share data with fraud prevention agencies or other platforms to detect and prevent fraudulent activity across the industry.

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection laws. We do not allow them to use your data for their own marketing purposes.

5. Cookies

HY Baji uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

• Essential Cookies: These are required for the platform to function. They keep you logged in and remember your session preferences. You cannot opt out of these without affecting platform functionality.
• Analytics Cookies: These help us understand how players use hy baji — which pages are most visited, how long sessions last, and where users drop off. This data is aggregated and anonymised.
• Preference Cookies: These remember your settings, such as language preferences and display options, so you don't have to set them every time you visit.
• Marketing Cookies: If you have opted in to marketing, these cookies help us show you relevant promotions. You can opt out of marketing cookies at any time through your account settings.

6. Data Retention

HY Baji retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with AML regulations.
• Financial transaction records are retained for a minimum of 5 years as required by financial regulations.
• Technical and usage data is typically retained for up to 2 years for security and analytics purposes.
• Marketing preferences and communication history are retained until you opt out or request deletion.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you. If you would like to know more about how long specific types of data are retained, please contact our support team.

7. Your Rights

As a user of hy baji, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing a request. If we are unable to fulfil a request due to a legal obligation, we will explain why.

8. Security

HY Baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• All data transmitted between your device and hy baji is encrypted using SSL/TLS technology.
• Sensitive data such as passwords is stored using strong one-way hashing algorithms — we cannot see your password.
• Access to personal data within our organisation is restricted to staff who need it to perform their job functions.
• We conduct regular security audits and vulnerability assessments of our systems.
• In the event of a data breach that affects your rights, we will notify you and the relevant authorities as required by law.

9. Minors

HY Baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately suspend the account, delete the associated personal data, and return any deposits made.

If you believe a minor has registered on hy baji, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the date at the top of this page and, where the changes are significant, we may notify you directly by email or through a notice on the platform.

We encourage you to review this page periodically to stay informed about how hy baji handles your personal data. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way hy baji handles your personal data, please get in touch with us. We take all privacy enquiries seriously and will respond promptly.

• Live Chat: Available directly on the hy baji platform — the fastest way to reach us.
• Email: [email protected]

For data rights requests — such as access, correction, or deletion of your personal data — please email us with the subject line "Data Rights Request" and include your registered account email address so we can locate your records.